Frequently Asked Questions
What types of components do you specialize in?
We are a specialized manufacturer of magnetic telecom and networking components, including RJ45 connectors, LAN transformers, and a full range of SFP modules.
Can I request samples before placing a bulk order?
Yes, samples are available to test quality. Please contact us for details regarding shipping for sample evaluations.
What is the typical lead time for orders?
Items in stock are ready to ship immediately. For mass production, the delivery time typically ranges between 15 to 30 days.
What kind of after-sales service and warranty do you provide?
We offer a comprehensive warranty period (up to 5 years for specific modules) and provide 24-hour online technical support.
Do you support customized OEM or ODM orders?
Yes, we accept OEM/ODM orders. We can discuss specific technical requirements and designs to meet your networking needs.
What certifications do your products hold?
Our manufacturing processes and products are certified by ISO9001:2000, RoHS, REACH, CE, and UL standards.